Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

12 April 2021
Kalisi 8
Started off really slow at initial sign up and had problems (on their end) with my application and I had to wait a week or two for the modem after I had moved into my new place. Its been almost a year since then and I've only had to call them last week because my internet was dropping off occasionally plus I had a billing query. I communicated via email and the response was fast and the information was sufficient and I am very pleased with the service so far. It's also very helpful to download the app to check speed and billing. ...read more
12 April 2021
scott Norris 9
Cant fault them, we are not heavy users but speed is great and they are the cheapest by far for rural where we are
Pros
cheapest in our area, Technician was really good who installed the dish
Cons
none at all really
06 April 2021
Kevin 1.2
I have never been with a company that is so dysfunctional or so dishonest and disrespectful ever! We’ve been applied for the connection two weeks before we moving in our new house. Ever since we applied there is no response until we moved in they called and said that the application has been canceled and they need to redo the whole process. We’ve been waiting in our new house for another two weeks there is still no connection!
Pros
No
Cons
so dysfunctional or so dishonest and disrespectful ever
06 April 2021
D Anderson 3.4
Price is very high and customer service is next to useless.
Pros
Struggling to come up with a Pro tbh
Cons
Appalling customer service. Highest price around. Speeds are not remotely as fast as advertised.
05 April 2021
Lloyd 1.6
Very poor. Not fit for purpose. Selling a service they are unable to provide.
Broadband speeds fluctuate from 0.26 to 20. External aerial installed - no improvement. Unreliable. Phone via VOIP looses words and cuts out intermittantly.
Pros
None - it doesn't work well enough
Cons
Unreliable. Way too slow.
02 April 2021
Zhongdong wang 7.2
No
Pros
Good service
Cons
Expensive
01 April 2021
Lana 9.4
Quick support service
01 April 2021
Vinesh Tee 9.2
Fast and precise assistance from Claire
31 March 2021
Mohammed Abdul Rahman Sheriff 7
I need some information on my new connection Clare and Jim assist me in a friendly way I like there customer Service
Pros
no
Cons
no
29 March 2021
Robert Perkins 8.4
good service provider, just a bit too pricey by comparison
Pros
top quality modem
Cons
wouldn't price match
Showing 10 of 2184 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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