Started off really slow at initial sign up and had problems (on their end) with my application and I had to wait a week or two for the modem after I had moved into my new place. Its been almost a year since then and I've only had to call them last week because my internet was dropping off occasionally plus I had a billing query. I communicated via email and the response was fast and the information was sufficient and I am very pleased with the service so far. It's also very h
elpful to download the app to check speed and billing. ...read more