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Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

5.2 / 186 reviews

08 August 2021
Kingi Stewart 7.6
Good

5.7 / 282 reviews

06 August 2021
Elaine 3.8
Slingshot are practically impossible to get through to on the phone for technical issues e.g. broadband cutting out You get voice message : For faster response email us we reply in 4hours" Got automated reply suggesting things you could do in the meantime. Waited nearly 2wks no reply so phoned them waited ages got a technician got disconnected halfway through they never rang back so had to go through the process again Decided after 5 years to try someone else
Pros
Reasonable price but other are have a better deal
Cons
Poor service want everything to be emailed to them

6.6 / 39 reviews

03 August 2021
Chris 2.2
A year of average speed and ping, relatively trouble free, until this past week when my speeds reduced to 10% of what they should be. Voyager support give me the runaround, insisting it's my problem despite me ruling everything out that they asked me to. We're done. Garbage service.
Pros
They provide basic internet.
Cons
When anything goes wrong, you're out of luck.

7.5 / 57 reviews

02 August 2021
Peter Wilson 7.2
you can talk to a person not try to make sense out some computer that has no brains

5.7 / 282 reviews

30 July 2021
Richard 8.8
Modem provided didn't go well, but hooking up the spark modem got it going well. Just the basic package, not support or extras , Has been reliable.
Pros
Reliable, and easy. Hooked up on time with out hassle.
Cons
Slingshot modem was a bit "lacking" but the speed went upwith the saprk modem.

8.4 / 575 reviews

29 July 2021
Stewart 9.8
Connected within 24 hrs of signing up, good communication, no fuss - speed is as advertised.
Pros
Great communication
Cons
None

5.6 / 364 reviews

28 July 2021
Victor Way 8.2
good

5.6 / 364 reviews

28 July 2021
Frans Dellebeke 3.4
Only have access too VDSL 13/5 speed slow, but reliable.. .Costs a fortune compared to others. Hopeless help centre.
Pros
Reliable...no outages
Cons
Expensive

5.7 / 282 reviews

24 July 2021
Michael Jones 8
I am looking for an internet package that suits me. Slingshot have been good but,
I am looking for a more cost effective broadband.

5.6 / 364 reviews

24 July 2021
Christopher John Hokai 3.8
Ok so ive been with spark for sometime now, two years to be exact. I will say that for a rural connection is just cuts too much and has a problem with distributing bandwidth, i dont know the cause of this and have tried different methods for solving this, but in the end i settled out of frustration. Every time I spoke to a representative they didn't help, only suggesting solutions I had already tried before.
Pros
Fast setup and easy payment method
Cons
Constant connection problems for days at end. High price for sub par speeds.
Showing 10 of 2184 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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