Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

10 April 2017
Lawrence Adam 8
Needs to keep up with new software like windows 10. Too expensive and not much different than the cheaper options. what about a discount bundle price for phone, mobile and broadband. Look at the UK market for how the future will look.
Pros
Speed is not bad, lots of extra stuff; antivirus, lightbox, discount tickets etc.
Cons
Expensive compared to the others. Free antivirus doesn't work with windows10. Automatic configuration app doesn't work with windows10. So unless you use yesterday's technology useless free stuff.
08 April 2017
Richard Finlay 6
This was a new connection but we have had at our other premises. We decided not to use them for this new connection
Pros
The connection was reliable
Cons
You could never get them to answer the phone if we needed to talk to them. They always had to ring back (which they did) but by then you had given up what you were wanting to do
08 April 2017
Ron 3
It's really not bad when it works.
Sadly, you can never count upon when that's going to be, nor how long it will work for.
A week or two after the tech comes out, or you spend 2 hours on the phone with support to arrange things seems miraculous.
Pros
You can have them call you without listening to the hold music.

When it works, it's at least average.
Cons
Disconnects. Horrible lag, and terrible latency. Buffer/load times, with random stoppages on Netflix or light box.
07 April 2017
Candace Wheatley 9.4
Great service no problema
05 April 2017
Iain Lynn 8.4
Snap was better to deal with but 2 degrees good
03 April 2017
Tim 3.4
Service desk is only open during work hours. They're not helpful when something is wrong and like to make you feel like it's always your problem
Pros
Hard to find any
Cons
Super slow and unstable, I've found it almost unusable with extremely slow speeds, I can't believe this is a UFB as I feel like it's a 56k
02 April 2017
Mike Robinson 7
Happy with the provider, except for the fact that they charge $49 if you want to change to a slower plan
31 March 2017
Paul Ross 7.6
Spark is quite expensive, but a good service with Lightbox included
29 March 2017
Korstiaan 9.4
Gigabit Fibre Brilliant
28 March 2017
Mahesh 1
Everything too slow.
Showing 10 of 2156 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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Unlimited Broadband from $50 p/m
Plus 6 months of Prime Video on us
Connect your home with 4G Wireless, 5G Wireless, Fibre, ADSL or VDSL broadband. We’ll set you up with the best deal in your area.
Unlimited Broadband from $50 p/m
Plus 6 months of Prime Video on us
Connect your home with 4G Wireless, 5G Wireless, Fibre, ADSL or VDSL broadband. We’ll set you up with the best deal in your area.
Join Contact on any energy plan and get a $300 credit when you add broadband. 
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Join Contact on any energy plan and get a $300 credit when you add broadband.
*T&Cs apply. Promo code ‘CONTACT300’.
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