Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

16 September 2017

Clint 9.2

Been with Unlimited internet twice. Both times have been a great experience. Jumped ship to Bigpipe to make use of a massive special and because 100/20 fibre was not offered at the time, only 100/100. Now 100/20 is offered for $70 flat, no contract making this THE BEST option out there for fibre users.
Only switched to Orcon as flat mate works there and gets account credit. The bottom dollar drives our flat account.

Pros

Best value for $$
Slightly above full speed (105mbps speedtest.net however I live very close to an exchange)
Great support (gave a 9 instead of 10 as I never had issues to properly test the level support)

Cons

Gave 7 for features as no direct debit option, had to use credit card or bank deposit. Direct debit preferred as no admin involved

16 September 2017

Caryl Forrest 7.4

Have been with Actrix (now subsumed by Voyager) for 17 years. The quality of service desk support is amazing - very technically able, with great problem solving ability. I just wish folk would see beyond familiar brands and price to an organization that will really help if something goes wrong.

16 September 2017

Peter Tilley 6

I feel like Slingshot are focused on income not customers

Pros

We're still on ADSL; it's surprisingly fast: download 16Mbps

Cons

Slingshot increased our monthly charge a month after we began our contract in 2015. They then overcharged us for the next six months. Our landline lost connection for two months. They charged us for insurance when we di ...read more

16 September 2017

lorna pelvin 5.8

works well but seems expensive

16 September 2017

Graeme Wells 6

Spark 4G wireless broadband is our only real option as there is no spare copper cable to our new address and it would cost thousands to have one installed. Actually its a no-brainer as it is only slightly more expensive than the VDSL we had at our previous (neighbouring) address. We were near the limit of distance from the roadside cabinet.

Pros

Just slightly more expensive than VDSL and Landline phone. Free modem. Easy setup. Good incentive offer for changing at the time. Quite fast. VoIP, with NZ landline 'toll' calls free.

Cons

Rather expensive. Phone not available if electricity is off, though this is not too much of a problem if one has a mobile phone. Two year minimum term.

16 September 2017

Don 9.6

The old Actrix, been reliable for years and years.

Pros

Very good phone help service.

Cons

Nil

16 September 2017

John Cocks 7

Broadband works satisfactorily and service when needed has been promote and satisfactory. We don't download large files eg films. I don't have another to compare with except Orcon for a short while and that was seriously bad.

16 September 2017

Lorraine Grantham 7

Works well for me - may not be the cheapest

16 September 2017

Margaret Stuart 6.2

cellphone plan for $10 per month. Service meets our needs

Pros

Cons

16 September 2017

gerald nelson 7

Like to have good speed

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