Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

14 November 2018

John 7

We were with Spark for many years and they were sufficient for our needs, although we knew we would pay less elsewhere. Shifting to a new house was a good time to change so we looked around and found (through your website) a much better deal with a MyRepublic offer.

Pros

Good customer support. A company that has stood the test of time.

Cons

A real tendency to obscure actual prices of their service through bundling things like Lightbox into the deal. However, they do seem to be more transparent recently. For years Spark abused their market leader status, and ...read more

14 November 2018

Sonya 8.6

Good provider, excellent support

Pros

Great service, it was good value before they put there price up

Cons

VDSL Price

14 November 2018

Bruce Stansfield 1

A very bad experience

Pros

None

Cons

Excess latency, over priced, misleading, must speak Philipino, complete denial in the face of over whelming evidence to the contrary.

13 November 2018

Laurie Normanton 6.6

Too slow

Pros

Cons

13 November 2018

Mohit Mavi 2

Very poor speed and support

Pros

Cons

12 November 2018

Soren 7.6

Changed provider to save money.
Was actually happy with the rest

Pros

Full speed any time

Cons

Calling them takes ages in the queue

11 November 2018

Peter sanders 7.6

Excellent follow up when I made a complaint - I would recommend Spark for follow up service as you can reach them - they do talk and they fixed my problem - well done Spark especially Kate F

06 November 2018

Trish 3.8

no help when i have a problem , last week had to get a computer expert as slingshot suport lost paitents with me when i could not log into slingshot .

Pros

I get internet as last company i was with , I often had no internet .

Cons

Often not helpful .

06 November 2018

Michelle Perkins 8.2

Looking for better value for money

Pros

Better value for money

Cons

Have to pay a release fee from my supplier

06 November 2018

Jess Shelgren 1.6

Worst service ever and the email (xtra) has no spam filters so there is no way to stop spam from infiltrating your email. I was hacked and Spark did nothing.
Service terrible, no resolution after months of issues.
Speed of internet also varies with number of people on line in the area, after school and on rainy days, it is dial up speed. Old wires, slow to provide fibre.

Pros

Brand, size, landline

Cons

Above. They do not care

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