Leave a review of Flip

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Best Copper / DSL Broadband Provider

Flip Broadband is one of the new breed of NZ broadband providers. Flip Broadband say that they do the same thing differently giving you cheap and reliable broadband plans whilst looking to keep the other NZ broadband providers on their toes.

Flip Broadband provide only a few different broadband plans as they like to keep things simple. 

Flip Broadband don't yet offer Flip Ultrafast Fibre Broadband but they do have different broadband plans with different data limits and variable speeds. Flip offer all different types of broadband connection, Flip Fast Broadband or Flip Very Fast Broadband - even the broadband plan names are simple at Flip internet.

Flip Broadband also offer two great value adds. You can get FREE NATIONAL CALLING for one hour at a time which then costs 20c p/min after that... or just hang up before the hour is up to avoid paying the per minute charge.  Or you can select FREE 60 CARRY OVER MINUTES.  The carry over minutes don't expire for a whole year and can be used to call 85 destinations including New Zealand mobile phone numbers.

At Broadband Compare we list and compare Flip broadband plans alongside the other broadband providers in New Zealand. Flip Internet provides broadband internet just like the big telcos, except at Flip Internet the big difference is they give it to you with no contracts, carry over data and leading online support.

Flip broadband focus their customer service and broadband support around their online system.  To keep costs low and simple, Flip broadband have invested a lot of time making sure everything is at your fingertips in their online support system. Flip Internet only provide phone support for Technical Issues – 10am to 7pm, every day of the week.

 

** NOTE: The above information has been provided by the ISP or reproduced from their website **

Total: 5.7
Reliability 5.8
Speed 5.5
Support 5.2
Features 5.7
Value 6.3
Average from 95 reviews
Showing 1-5 of 95 items.
2020-07-13 18:13:55
Poata 8.6
Flip were great! Sorry to leave them but unfortunately they do not do Fibre.
Pros
Great helpdesk. No billing issues. Never had a connection issue. Loved the emailed landline voice messages.
Cons
None
2020-06-04 17:46:32
Grant Waddington 4.6
I was a long term customer with flip. Now they are very slow and hardly solve some issues such as often cut off internet. I have bought a new modem because they advised. But still I have the same problem.
Pros
Rollover data
Cons
Often cut off and too slow internet conection
2020-06-02 10:23:13
Rita Mossop 2.6
Rubbish. So slow and erratic it was unbelievable.
Pros
none
Cons
slow and erratic
2020-05-22 23:13:22
Barry Winter 7.4
I changed because Flip do not provide fibre broadband - it is time to upgrade.
Flip has been fine to buy ADSL from but that time has gone
2020-04-11 18:38:55
Perin Gerrand 8.0
Absolutely can not fault, but upgrading to fibre which they don't currently do
Pros
Good price
Cons
No fibre
Showing 1-5 of 95 items.
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